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Google IT Support Certificate Training

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Google IT Support Certificate Training

IT support combines troubleshooting, problem solving and customer service to help computers and networks run smoothly. Learn the fundamentals of networking and operating systems and how to solve programs using code – 100% online, instructor supported, and at your own pace.

Job Outlook

Entry-level IT jobs generate an average salary of $52,000 per year. 
In the U.S., there were over 86,500 open entry-level IT support roles in 2020, and jobs in this field are projected to grow 8% between 2019 and 2029 — faster than the average of all other occupations. Basic IT skills will position you to secure an introductory-level role to begin your IT career, and from then on, the opportunities are endless.

Program Objectives

Gain the knowledge needed to earn your Google IT Support certification. This industry recognized certification program includes the following classes:

  • Technical Support Fundamentals
  • The Bits and Bytes of Computer Networking
  • Operating Systems and You: Becoming a Power User
  • System Administration and IT - Infrastructure Services
  • IT Security: Defense Against the Digital Dark Arts

Prerequisites and Requirements

There are no prerequisites for the IT Support Certificate. The program is open to anyone interested in learning the foundational skills of IT support, whether you've been tinkering with IT on your own or are completely new to the field.

Funding Opportunities

This training is FREE for those that qualify.

  • Contact Addriana Her at 612-659-6765 or Addriana.her@minneapolis.edu if one of the following applies to you.
    • Laid off or separated from a job – or received notice of lay off or separation
    • Unemployed for 15+ weeks within the last year
    • Formerly self-employed but now unemployed
    • Unemployed or underemployed veteran within 3- years of honorable military discharge
    • Homemaker or caretaker dependent on the financial support of another person or public assistance and no longer receiving such support
  • Contact your local CareerForce to explore WIOA eligibility.

Register