Information Technology Services (ITS)

The ITS Division will be offering support remotely starting March 19, 2020 until further notice. 

The IT Service Desk will be hosting drop-in Zoom hours 8:00 a.m. – 4:30 p.m. Monday March 30 - Friday April 3. Simply connect to the meeting using this link and a technician will be available to assist you. Join the ITS Zoom Meeting.

Have a question?

Phone

  • IT Service Desk 612-659-6600
    If you get the voicemail, please leave your name, contact information, StarID and brief description of what you are calling about. 

IT Remote Service Desk Hours:

  • Monday - Friday 8:00 a.m. - 4:30 p.m.

After Hours Technology Support

For after hours help with StarID, D2L, Zoom, O365, students can call 1-844-456-3876 for direct support.

  • Monday - Thursday 4:30 p.m. to Midnight
  • Friday 4:30 p.m. to 8:00 p.m.
  • Saturday 7:30 a.m. to 6:00 p.m.
  • Sunday 11:00 a.m. to 10:00 p.m.

Students will receive immediate assistance or be guided through the process to submit a ticket for more complex issues.


Working and Learning Remotely