Job posting

Working Title:	Temporary-Part-time Customer Service Specialist
Classification Title:	Customer Service Specialist
Post Date:	11/4/09
Post End Date:	11/8/09
Position Status:	Accepting resumes
Beginning Statement:	Under the provisions of Article XII of the labor agreement between the State of Minnesota and AFSCME, Council 5, the following position is open for bids from eligible employees in the seniority unit for a period of (7) calendar days from the posting date of this notice. Non-bidders can apply for the position as indicated below "How to Apply". Send resumes to peggy.beckman@minneapolis.edu. or by fax 612-659-6845Review will begin by November 8, 2009.
Employment Conditions:	30 hours/week for six weeks 12/9/09-1/9-09 Hours: 8:00 am-2:00 pm
Organization:	MCTC is a two-year college located in downtown Minneapolis, serving the diverse, multicultural communities of Minneapolis and St. Paul. We provide a comprehensive offering of developmental, liberal arts, pre-professional, professional, and technical programs.
Responsibilities:	To assist students, staff, administrators and the public in person and on the telephone with general college policies and procedures which affect students; assist students with online registration functions for add/drop/withdraw as needed; to assist students through the pre-requisite screening process and to perform special population registrations/add/drop/withdrawals/late add/ credit by exam; to process transcripts, enrollment verifications and updating student data on ISRS; to perform general filing; assist with records management including document imaging; to assist Customer Service Intermediate and Office Administrative Assistant with tasks that are the responsibility of the Registrar’s Office.
Qualifications:	Customer service skills (phone, in person). Keyboarding skills.
Preferred Qualifications:	Experience in Higher Education. Experience within MnSCU. Familiar with Microsoft Office suite Experience with ISRS Experience with Web Registration system

Eligible bidders must contact Human Resources in writing by the posting end date. A bid will be considered timely if delivered to the appropriate official or postmarked by the posting end date.

In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU's vehicle use criteria and consent to a motor vehicle records check.

Minneapolis Community and Technical College is an equal opportunity/affirmative action employer, and encourages application from underrepresented groups.

If you wish to receive information on the "Campus Security Report", please visit http://publicsafety.minneapolis.edu/documents/securityreport.pdf. If you do not have access to the web, you may request a printed copy of this report by contacting the Public Safety Department at Minneapolis Community and Technical College, 1501 Hennepin Avenue, Minneapolis, MN 55403 or by calling 612-659-6910.

This document can be made available in alternative format such as large print or Braille on request.