Student Complaints and Grievance Policy
All students at MCTC have the right to due process for resolution of complaints and grievances against the College related to the interpretation of a specific rule or regulation or the application of the rule or regulation.
A complaint is initially an oral claim by a student alleging improper, unfair, arbitrary or discriminatory treatment. The College may ask the student to submit the complaint and its details in writing for purposes of follow-up and required College record keeping.
A grievance is a written claim raised by a student, alleging improper, unfair, arbitrary, or discriminatory action by an employee involving the application of a specific provision of a College rule/regulation or a board policy or procedure such as:
NOTE: In all instances that follow, the term days does NOT include Saturdays, Sundays, holidays, or breaks in the academic year.
Date effective: 7/1/1999
Date last amended: 7/1/1999
