Our Voices

Katie NadeauUnderscoring the Importance of Executive Assistance

“There are a lot of stereotypes about this profession,” said Katie Nadeau, executive assistant to the CEO of the Minnesota Business Partnership (MBP). “But what it comes down to is that companies are looking for people who can actually deliver administrative support—and good administrators are leaders in their companies.”

Once slated as secretaries, executive assistants (EAs) are charged with ever-increasing duties requiring data, privacy, detail and quick action. “To support a CEO requires not just office skills but also communication leadership and longer days than your boss,” said Katie. “Not many people understand how significant the role is, but executive assistants have to know more than how to type; they need to understand and advance the priorities of their company.”

When Katie assumed her role with the MBP 11 years ago, she saw an opportunity to connect with fellow executive assistants. “I came from working in a small construction company and later with the Minnesota House of Representatives,” she said. “What I quickly found in my current position is that our members’ executive assistants are a tremendous resource not only to me, but to their company and the broader business community as well. I reached out to the other assistants and built a fantastic network of connections.”

That network eventually led her to MCTC.

On any given day, 850 of approximately 12,000 total administrative assistant jobs in Downtown Minneapolis are open, according to MCTC Associate Vice President of Strategic Partnerships Mike Christenson. When Katie met Mike, she learned about the College’s Business Office Technology (BTEC) program which trains students for administrative assistant careers throughout the Twin Cities. “One of my first experiences with MCTC was connecting with the students,” said Katie. “After that, I recruited EAs to work with faculty to align the curriculum with skills that we knew were the biggest priorities in the executive assistant community.” The group, which included EAs from Target, Accenture, Tennant, PwC and MOM Brands, worked with BTEC instructors to design curriculum highlighting resume writing, interviewing skills, data security, paying attention to detail and other keys to success. She also helped the College build its connections with local companies to grow BTEC students’ internship opportunities.

“The BTEC program at MCTC has worked hard to reinvent itself. I’m grateful to the school for addressing the needs of Minnesota’s businesses by offering what has to be one of the best business support programs in the state,” said Katie, who also sits on the BTEC advisory committee that she and the College established over the last year. “It speaks to the dedication of the instructors and of the local executive assistant community that is committed to seeing this project succeed.”

“This partnership shows MCTC students how important these jobs are in our community.”

Published May 2015


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