All Minneapolis Community and Technical College and Metropolitan State Minneapolis campus buildings will close on Wednesday, Dec. 24 at 4:30 p.m. and remain closed on Thursday, Dec. 25. The campus will be open to employees only on Friday, Dec. 26.

The campus will resume normal hours on Saturday, Dec. 27.

Educational Programs

Computer Support and Network Administration

 

Program description

MCTC's Computer Support and Network Administration Degree provides a comprehensive, industry-focused training on network support and Internet technologies. This fast-paced program uses state-of-the-art technology and prepares you for success through training in network administration, client/server installation and support and database implementation. Instructors with business and industry experience guide you through this program that will give you a leg up in this exciting industry.

Program start and location

You may be accepted into this program during fall, spring and summer terms. Courses are taught on MCTC’s main campus.

Degree options and requirements

Please select the award below to view the degree options and requirements in the college catalog.

Computer Support and Network Administration A.A.S. Degree—60 credits
Computer Support and Network Administrator Diploma—54 credits
Information Assurance Professional Diploma—50 credits
Cisco Network Administrator Certificate—27 credits
Computer Security Specialist Certificate—27 credits
Linux Network Administrator Certificate—27 credits
Microsoft Network Administrator Certificate—27 credits
Wireless Network Administrator Certificate—27 credits
Database Administrator Certificate—27 credits
Macintosh Support and Network Administration Certificate—27 credits
Information Technology Fundamentals Certificate—22 credits

What you will learn

  • You will learn how to install, configure and maintain computer hardware, protocols, operating systems, software and internet-working devices, with special emphasis on developing troubleshooting skills.
  • Instructors with business and industry experience lead classes and cover key topics such as network administration, client/server installation and support, Web server management, database implementation and network security.
  • You will have the chance to work in groups with other class members to learn valuable teamwork and communication skills that reflect the real-world soft-skill requirements.
  • Many of the Information Technology courses are geared toward vendor-based and vendor-neutral industry standard certifications such as those from Microsoft, Cisco and CompTIA.

Points of pride

  • Instructors with real-world expertise in business and industry experience lead classes and cover the various program areas.
  • Many Information Technology courses are geared toward vendor-based and vendor-neutral industry standard certifications such as those from Microsoft, Cisco and CompTIA. Several industry certification preparation electives are offered.
  • You will graduate with the valuable teamwork, technical, problem solving, interpersonal and communication skills that employers are seeking.
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  • Many courses are offered during the day and at night. Classes are taught in varied formats: classroom, online and hybrid (combines classroom and online). Core and mandatory courses are offered every semester.
  • Computer learning labs feature small class sizes and are designed for individual work on computers and small group meetings.
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Where you could work

  • Information technology departments
  • Network administration
  • Internet service providers
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  • IT consulting firms
  • Training centers
  • Technology vendors
  • Software consulting firms
  • Help desk centers
  • Technical support
  • Application software developers
  • Web developers
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Potential job titles

  • Computer Specialist
  • Network Technician
  • Help Desk Analyst
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  • Network Support Technician
  • Information Technology Specialist
  • Database Administrator
  • Computer Security Specialist
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Occupational outlook

The number of businesses using computers continues to grow, according to the Bureau of Labor Statistics. With more staff using computers, companies are hiring on-site support specialists to solve problems. Also, more complex software is available for people to use on their home computers. These users also need support staff to answer their questions. In addition, new programs are being created for wireless Internet. Additional specialists will be needed to teach people how to use these programs.

Beyond-the-classroom opportunities

  • You'll have the opportunity to participate in various student club activities, technology competitions and industry events.
  • You will also have the opportunity to participate in valuable learning activities such as internships, student learning experiences and the Information Technology Club.

Academy

This program is part of the Academy of Media and Technology. Click here for more information.

Articulation Agreements and Common Course Outlines

Click here for articulation agreement information for the Computer Support and Network Administration A.A.S. degree.

Click here for articulation agreement information for the Computer Support and Network Administrator Diploma.

Click here for Common Course Outline information.

Click here for Gainful Employment information for the Cisco Network Certificate.

Click here for Gainful Employment information for the Computer Security Specialist Certificate.

Click here for Gainful Employment information for the Database Administrator Certificate.

Click here for Gainful Employment information for the Linux Network Administrator Certificate.

Click here for Gainful Employment information for the Macintosh Support and Network Administration Certificate.

Click here for Gainful Employment information for the Microsoft Network Administrator Certificate.

Click here for Gainful Employment information for the Wireless Network Administrator Certificate.

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Why MCTC?

Find out why nearly 14,000 students choose Minneapolis Community and Technical College each year!

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