The Minneapolis Community and Technical College Campus will be closed Monday, Sept. 1 for Labor Day.

Educational Programs

Business Office Administration

 

Program description

MCTC’s Business Office Administration program will help you develop proficiency in the technology, business and communication skills needed to provide administrative and technology support in business office and customer service settings. Courses cover the fundamentals of business technology and current software applications and provide hands-on training in keyboarding and Microsoft Office.

Program start and location

Students are accepted into this program during fall and spring semesters. Courses are taught on MCTC’s main campus.

Degree options and requirements

Please select the award below to view the degree options and requirements in the college catalog.

Administrative Assistant/Software Support Specialist A.A.S. Degree—60 credits
Administrative Assistant/Software Support Certificate—27 credits
Legal Office Specialist Certificate—27 credits 

What you will learn

  • You will learn proficiency in computer, business and communication skills.
  • You will learn the fundamentals of business computers, business culture, written business communication, business presentations and current software applications.
  • You will learn problem-solving and team-building skills.
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  • You will get hands-on training in keyboarding skills and with current versions of Microsoft Word, Excel, PowerPoint and Access.
  • You will learn how to use the Windows operating system and the basics of microcomputer system maintenance, applications and support (A.A.S. degree program).
  • You will learn key job-search skills including résumé preparation and career portfolio construction.
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Points of pride

  • Equipped with sought-after administrative skills, you will be prepared to work for a broad range of employers and organizations.
  • MCTC offers flexible schedules and formats, with most courses offered either during the day or at night.
  • A council of industry representatives guides the program. You will gain valuable real-world experience during internships.

Where you could work

With a Computer Support Specialist certificate or degree:

  • Businesses of all types and sizes
  • Nonprofit organizations
  • Government agencies
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With Computer Support Specialist A.A.S. degree:

  • Computer support services companies
  • Computer training facilities and educational institutions
  • All business organizations
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Potential job titles

  • Computer Support Specialist
  • Administrative Assistant or Coordinator
  • Administrative Services Assistant
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  • Executive Assistant
  • Office Assistant or Manager
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Occupational outlook

While administrative and support jobs are expected to grow, these workers will assume more duties as automated machines and technology improve office productivity. Rapid growth is expected in temporary worker agencies, as well as the health care industries. The number of businesses using computers continues to grow. With more staff using computers, companies are hiring on-site computer support specialists to solve problems.

Academy

This program is part of the Academy of Business and Service. Click here for more information.

Articulation Agreements, Common Course Outlines and Gainful Employment Information

Please contact the program dean for information about articulation agreements.

Click here for Common Course Outline information.

Click here for Gainful Employment information for the Administrative Assistant/Software Support Diploma.

Award-Winning Author Doug Lennick Speaks at MCTC

Doug Lennick

Doug Lennick, CEO and co-founder of Think2Perform, spoke to the MCTC community on moral and emotional intelligence, leadership, motivation and high performance. Doug is legendary for his innovative approaches to developing high performance in individuals and organizations and is an expert at developing practical applications of the art and science of human behavior, financial and otherwise.

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Business Management

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Community College Grads Out-earn Bachelor's Degree Holders

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Nearly 30% of Americans with associate's degrees now make more than those with bachelor's degrees, according to Georgetown University's Center on Education and the Workforce. In fact, other recent research in several states shows that, on average, community college graduates right out of school make more than graduates of four-year universities.

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Why MCTC?

Find out why nearly 14,000 students choose Minneapolis Community and Technical College each year!

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Business Management

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